1. Introduction

This Privacy Policy describes how Market Expanders collects, uses, and protects your personal information when you interact with our website, specifically through our contact form. We are committed to protecting your privacy and ensuring the security of your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.  

​

2. About Us

Market Expanders imero pefko, spata, attica, Greece Privacy Email Address: contact@market-expanders.com

​

3. Data Controller

Market Expanders is the controller of the personal data collected through this website.

​

4. Personal Data We Collect

We collect personal information that you voluntarily provide to us through our contact form. This may include your name, email address, and any other information you choose to provide in your message.

​

5. How We Use Your Personal Data

We use the personal information you provide through the contact form for the following purposes:

 

• To respond to your inquiries and requests.

• To communicate with you regarding the information you have requested.

• For general customer service purposes.

 

We will only use your personal data for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.  

​​

6. Data Retention

The length of time that we retain and store data depends on the purpose for which it was collected. We will only store data for as long as is required to fulfil that purpose, or for the purpose of satisfying legal requirements.  

 

Contact Form Data: Personal data collected through our contact form (such as your name, email address, and the content of your message) will typically be retained for as long as necessary to respond to your inquiry and for a reasonable period thereafter for record-keeping purposes and potential follow-up. This period will generally not exceed 24 months, unless there is an ongoing business relationship or a legal obligation to retain the data for longer.

​ 

Legal Requirements: It is a legal requirement that we keep certain data about our customers and suppliers for at least six years. The type of data includes Contact, Identity, Financial and Transaction Data. Please note that this requirement may not directly apply to all inquiries received through the contact form, but it governs the retention of data related to formal business transactions.  

​ 

Marketing Communications: Where you have requested that we provide you with marketing materials, we will retain your data for this purpose until such time as you withdraw your consent. You can withdraw your consent at any time by contacting us at the email address provided in Section 2.

​

Other Data: For any other types of personal data we may collect and process, we will retain it only for as long as necessary for the specific purpose for which it was collected, taking into account our legitimate business needs and any applicable legal or regulatory obligations.

​

Data Disposal: Once the retention period expires, we will securely delete or anonymize your personal data in accordance with our data retention procedures.

​

7. Data Storage and Transfer

The personal data collected through our contact form is stored by our website hosting provider. This provider ensures the security and integrity of your data in accordance with industry standards and applicable data protection laws.

​

Important: Please be aware that your data will be stored on the servers of our website & email hosting provider. We encourage you to review the privacy policy of our hosting provider to understand their specific data storage and transfer practices.

​

8. International Data Transfer

Your personal data collected through our contact form may be transferred to and stored in countries outside the European Economic Area (EEA) by our website hosting provider, Wix.com. Wix.com may have servers and operations in various locations globally.

Wix.com is responsible for ensuring that appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws, such as the General Data Protection Regulation (GDPR), for any data transferred outside the EEA.

​

9. Your Rights

Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data, including the right to:

​

• Access: You have the right to request access to the personal data we hold about you.  

• Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.  

• Erasure: You have the right to request that we delete your personal data under certain circumstances.

• Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.  

• Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.  

• Object: You have the right to object to the processing of your personal data under certain circumstances.  

• Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.  

​

To exercise any of these rights, please contact us at the email address provided in Section 2.  

​

10. Data Protection Authority

The relevant data protection authority for our operations is the Hellenic Data Protection Authority (Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα).

​

Website: https://www.dpa.gr/en/

​

You have the right to lodge a complaint with this supervisory authority if you believe that our processing of your personal data infringes applicable data protection laws.  

​

11. Other Website Forms

Currently, the only form available on our website is the contact form.

​

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will indicate the date of the latest update at the beginning of this policy. We encourage you to review this policy periodically.

 

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@market-expanders.com.